Effective Date: January 1, 2026 | Last Updated: May 6, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE OGNIMOHUB ACADEMY PLATFORM. BY CREATING AN ACCOUNT, ENROLLING IN ANY COURSE, OR OTHERWISE ACCESSING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT USE OUR PLATFORM.
1. Definitions
In these Terms of Service, the following definitions apply unless the context requires otherwise:
"Ognimohub Academy," "we," "our," or "us" means Ognimohub Academy and its affiliates, subsidiaries, officers, employees, and agents.
"Platform" means the Ognimohub Academy website, mobile applications, learning management system, and all associated digital services.
"User," "you," or "your" means any individual or entity that accesses or uses the Platform, including registered learners, instructors, corporate clients, and visitors.
"Content" means all text, video, audio, graphics, assessments, quizzes, course materials, certificates, code, data, and any other material available on or through the Platform.
"Course" means any structured educational programme, module, lesson, or learning path offered through the Platform.
"Instructor" means an individual or organisation contracted by Ognimohub Academy to create and deliver educational content on the Platform.
"Learner" means a User who enrols in one or more Courses on the Platform.
"Certificate" means the digital credential issued upon successful completion of a Course or programme.
"Subscription" means a recurring fee-based plan granting access to a defined catalogue of Courses or Platform features.
"Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, database rights, and any other intellectual or industrial property rights, whether registered or unregistered.
2. Acceptance of Terms
By accessing or using the Platform, you confirm that:
You are at least 16 years of age, or if you are between 13 and 15 years of age, you have obtained verifiable parental or guardian consent;
You have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference;
Where you are accepting these Terms on behalf of a legal entity, you have the authority to bind that entity to these Terms; and
You will comply with all applicable local, national, and international laws and regulations in connection with your use of the Platform.
If you do not meet these requirements or do not agree to these Terms, you must immediately discontinue use of the Platform.
3. Account Registration and Security
3.1 Registration Requirements
To access certain features of the Platform, you must create a registered account. When registering, you agree to:
Provide accurate, current, and complete information as prompted by the registration form;
Maintain and promptly update your account information to keep it accurate and current;
Create only one personal account unless expressly authorised by us in writing.
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Choose a strong, unique password and not share your login credentials with any third party;
Notify us immediately at support@ognimohub.co.ke upon becoming aware of any unauthorised access or security breach;
Log out of your account at the end of each session, especially on shared devices.
Ognimohub Academy will not be liable for any loss or damage arising from your failure to comply with these security obligations.
3.3 Account Suspension and Termination
We reserve the right to suspend or terminate your account, with or without notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or if required by law. Upon termination, your right to access the Platform ceases immediately, subject to the provisions of Section 18 (Survival).
4. Courses, Enrolment, and Access
4.1 Course Enrolment
Upon payment of the applicable fee (or fulfilment of any other enrolment conditions), you are granted a limited, non-exclusive, non-transferable licence to access and complete the enrolled Course for personal, non-commercial educational purposes only.
4.2 Access Period
Unless otherwise specified at the time of purchase:
Individual Course purchases grant lifetime access to the enrolled Course content, subject to the continued availability of that Course on the Platform;
Subscription plans grant access to the applicable Course catalogue for the duration of the active subscription period;
We reserve the right to update, modify, or discontinue Course content at any time. Where a Course is permanently removed, enrolled Learners will be provided reasonable advance notice and, where appropriate, an alternative remedy.
4.3 Certificates of Completion
Upon satisfying all requirements of a Course or programme (including assessments, participation thresholds, and any identity verification requirements), you will be eligible to receive a digital Certificate of Completion. Certificates are issued in your registered name and are non-transferable. Ognimohub Academy Certificates reflect course completion and skill competency; they do not confer academic degrees or replace professional licensure unless expressly stated.
5. Fees, Payment, and Refunds
5.1 Pricing
Course fees and subscription prices are displayed on the Platform in the applicable currency at the time of purchase. All prices are inclusive of any applicable value-added tax (VAT) or other taxes unless otherwise stated. We reserve the right to change prices at any time; however, price changes will not affect already-purchased Courses or the current billing cycle of an active subscription.
5.2 Payment Processing
Payments are processed by authorised third-party payment service providers. By completing a purchase, you authorise us to charge the applicable fees to your chosen payment method. You are responsible for ensuring your payment details are accurate and up to date.
5.3 Subscriptions and Auto-Renewal
Subscription plans automatically renew at the end of each billing cycle unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period; you will not receive a refund for the remainder of that period.
5.4 Refund Policy
We offer refunds subject to the following conditions:
You may request a full refund within seven (7) calendar days of purchase, provided you have not completed more than fifteen percent (15%) of the Course content;
Refund requests must be submitted via support@ognimohub.co.ke with your order reference number;
Subscription fees are non-refundable except where required by applicable consumer protection law;
Promotional, discounted, or bundle purchases may be subject to different refund terms, which will be disclosed at the point of purchase;
We reserve the right to refuse refund requests that we reasonably believe are made in bad faith or where there is evidence of Course content download or misuse.
Approved refunds will be processed to the original payment method within ten (10) business days.
6. Acceptable Use and Prohibited Conduct
6.1 Acceptable Use
You agree to use the Platform solely for lawful educational purposes consistent with these Terms and all applicable laws. You are responsible for all content you submit, upload, or share through the Platform.
6.2 Prohibited Conduct
You must not, and must not attempt to:
Share, resell, sublicense, or otherwise distribute Course content or your account credentials to any third party;
Use the Platform for any commercial purpose without our prior written consent, including offering paid tutoring using our Course materials;
Copy, reproduce, download, screen-record, or systematically extract Platform Content in whole or in substantial part;
Reverse engineer, decompile, disassemble, or attempt to derive source code from any part of the Platform;
Upload, post, or transmit any content that is defamatory, obscene, hateful, harassing, discriminatory, or otherwise unlawful;
Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
Introduce malware, viruses, Trojan horses, or any other harmful or disruptive code into the Platform;
Use automated tools, bots, scrapers, or data mining techniques to access or extract data from the Platform without our prior written consent;
Engage in cheating, plagiarism, or any form of academic dishonesty in connection with assessments or certificates;
Attempt to gain unauthorised access to any part of the Platform, other user accounts, or related systems.
Violation of these prohibitions may result in immediate suspension or termination of your account, and we reserve the right to pursue all available legal remedies.
7. Intellectual Property Rights
7.1 Ownership of Platform Content
All Content on the Platform, including but not limited to course videos, text, graphics, assessments, software, trademarks, logos, and the overall look and feel of the Platform, is owned by or licensed to Ognimohub Academy and is protected by applicable Intellectual Property Rights. Nothing in these Terms transfers any ownership of such rights to you.
7.2 Limited Licence to Users
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform Content solely for your own personal, non-commercial educational purposes. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Content.
7.3 User-Generated Content
By submitting any content to the Platform (including forum posts, comments, reviews, or assignment submissions), you grant Ognimohub Academy a worldwide, royalty-free, non-exclusive, perpetual licence to use, reproduce, display, and distribute such content solely in connection with the operation and improvement of the Platform. You represent that you own or have the necessary rights to grant this licence and that your content does not infringe any third-party rights.
7.4 DMCA and Copyright Infringement
We respect intellectual property rights. If you believe that any content on the Platform infringes your copyright, please submit a written notice to support@ognimohub.co.ke containing:
(i) identification of the copyrighted work;
(ii) identification of the allegedly infringing material and its location;
(iii) your contact information;
(iv) a statement of good faith belief; and
(v) a statement of accuracy under penalty of perjury.
We will respond promptly to valid notices in accordance with applicable law.
8. Instructor Obligations
Individuals or entities who create and deliver content on the Platform as Instructors are additionally subject to the Instructor Agreement entered into with Ognimohub Academy. Key obligations include:
Ensuring all Course content is accurate, up to date, and does not infringe any third-party Intellectual Property Rights;
Maintaining a professional standard of conduct in all interactions with Learners on the Platform;
Not engaging in self-promotion of competing platforms or soliciting Learners off-platform;
Disclosing any material conflicts of interest relevant to the content they teach;
Complying with all applicable laws in the creation and delivery of educational content.
Ognimohub Academy reserves the right to remove Instructor content or terminate Instructor accounts that do not meet our quality and compliance standards.
9. Third-Party Services and Links
The Platform may integrate with or link to third-party tools, applications, websites, or services (such as payment processors, video hosting providers, and social login providers). These third-party services are governed by their own terms and privacy policies. Ognimohub Academy:
Does not endorse, control, or assume responsibility for the content or practices of any third-party service;
Is not liable for any loss or damage arising from your use of third-party services accessed through or in connection with the Platform;
Encourages you to review the terms and privacy policies of all third-party services before use.
10. Disclaimers and Warranties
THE PLATFORM AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
Specifically, Ognimohub Academy does not warrant that:
The Platform will be uninterrupted, error-free, or free from viruses or other harmful components;
The Content will be complete, accurate, up to date, or suitable for any particular purpose;
Completion of a Course or receipt of a Certificate will result in employment, professional advancement, or any specific outcome;
The Platform will meet your specific requirements or expectations.
Some jurisdictions do not allow the exclusion of implied warranties. To the extent such exclusions are prohibited by applicable law, they do not apply to you, and the relevant warranties are limited to the maximum extent permitted by law.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OGNIMOHUB ACADEMY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.
In all cases, our total aggregate liability to you for any claim arising out of or related to these Terms or the Platform shall not exceed the greater of: (i) the total amount paid by you to Ognimohub Academy in the twelve (12) months preceding the event giving rise to the claim; or (ii) one hundred United States dollars (USD 100).
This limitation of liability reflects a reasonable allocation of risk between the parties and is a fundamental element of the basis of the bargain between you and Ognimohub Academy. Some jurisdictions do not permit certain limitations of liability; in such cases, our liability is limited to the fullest extent permitted by applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Ognimohub Academy, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Your use of or inability to use the Platform;
Your violation of these Terms or any applicable law or regulation;
Your infringement of any Intellectual Property Right or other right of any third party;
Any content you submit to or post on the Platform;
Any dispute between you and another User.
We reserve the right, at your expense, to assume exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.
13. Privacy and Data Protection
Your use of the Platform is also governed by our Privacy Policy, available at www.ognimohub.co.ke/privacy, which is incorporated into these Terms by reference. By using the Platform, you consent to our collection and use of your personal data as described in the Privacy Policy. In the event of any conflict between these Terms and the Privacy Policy with respect to personal data, the Privacy Policy shall prevail.
14. Modifications to the Platform and Terms
14.1 Changes to the Platform
We reserve the right to modify, suspend, or discontinue the Platform or any feature thereof at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform
14.2 Changes to These Terms
We may revise these Terms from time to time. When we make material changes, we will:
Update the "Last Updated" date at the top of these Terms;
Notify registered Users via email or an in-platform notification at least fourteen (14) days before material changes take effect;
Where required by applicable law, seek your affirmative consent.
Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform and may request account closure.
15. Termination
15.1 Termination by You
You may close your account and terminate your relationship with Ognimohub Academy at any time by contacting us at support@ognimohub.co.ke. Termination does not entitle you to any refund except as provided in Section 5.4.
15.2 Termination by Us
We may suspend or terminate your account immediately, without prior notice or liability, if:
You materially breach these Terms and fail to cure the breach within seven (7) days of written notice;
We are required to do so by law or a regulatory authority;
We reasonably believe continued access poses a risk of harm to us, other Users, or third parties.
15.3 Effect of Termination
Upon termination, your licence to access the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including Sections 7 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 16 (Governing Law), and 18 (General Provisions) — shall survive.
16. Governing Law and Dispute Resolution
16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions.
16.2 Informal Resolution
Before initiating any formal dispute resolution process, you agree to contact us at support@ognimohub.co.ke and attempt to resolve the dispute informally. We will make good-faith efforts to resolve any complaint or dispute within thirty (30) days of receipt.
16.3 Arbitration
If the dispute cannot be resolved informally, both parties agree to submit the dispute to binding arbitration administered by a mutually agreed arbitral institution in Nairobi, Kenya, in accordance with its applicable rules. The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be enforced in any court of competent jurisdiction.
16.4 Class Action Waiver
TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST OGNIMOHUB ACADEMY. ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
16.5 Exceptions
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of Intellectual Property Rights.
17. Force Majeure
Ognimohub Academy shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, cyberattacks, government actions, power failures, telecommunications failures, or civil unrest. In such circumstances, our obligations will be suspended for the duration of the force majeure event.
18. General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific services (such as the Instructor Agreement or Enterprise Agreement), constitute the entire agreement between you and Ognimohub Academy with respect to your use of the Platform and supersede all prior agreements, representations, and understandings.
18.2 Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
18.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Ognimohub Academy.
18.4 Assignment
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets, provided we give you reasonable notice.
18.5 Notices
Notices from us to you will be sent to the email address registered to your account. Notices from you to us must be sent to support@ognimohub.co.ke or by post to our registered address. Notices are deemed received on the next business day following transmission.
18.6 Language
These Terms are drafted in the English language. Any translation is provided for convenience only. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
19. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: support@ognimohub.co.ke
Website: www.ognimohub.co.ke